King and Wood Mallesons are dedicated to their vision of being ‘a great place to work and grow.’ To that end, the organisation wanted to break down silos to enable greater efficiency, effectiveness and ideas sharing. In addition they were focused on the continuous development of leadership capabilities within their shared services teams to increase employee impact and the ability to implement new ways of working….
Sir Charles are known for their service mentality which positively impacts patient care and empathy amongst staff. However, this high level of ‘care’ can also translate to leadership challenges when it comes to setting expectations, maintaining healthy boundaries and holding staff members to account for their tasks and behaviours. They needed to equip their leaders with the ability to balance empathy with accountability to enable improved performance….