90% of a person’s long-term happiness is predicted by the way the brain processes the world rather than external factors, according to Positive psychologist Shawn Achor. He also asserts that only 25% of job successes are predicted by IQ – 75% are predicted by optimism levels, social support and an ability to see stress as a challenge instead of a threat. This provides great evidence for a Mind-First approach to leadership and wellbeing, and one that also involves social engagement. More recent research – Neither an Optimist Nor a Pessimist Be: Mistaken Expectations Lower Well-Being – has also shown that building awareness…

Read More

“The term human-centred is used to reflect that organizations not only have an impact on their customers (the users of their products and services), but also on other stakeholders, including their employees, their families, and the wider community.” International Standard – ISO 27500 The International Organisation for Standardisation (ISO) outlines seven principles of human centredness: Capitalize on individual differences as an organizational strength; Make usability and accessibility strategic business objectives; Adopt a total system approach; Ensure health, safety and wellbeing are business priorities; Value personnel and create meaningful work; Be open and trustworthy; and Act in socially responsible ways.   ISO…

Read More

As we adapt to a future where our work, leisure and social lives are immersed in technology, some companies are looking at ways to create a digital culture, which is inclusive and enhances their organisation’s values. MindNavigator’s Chief Development Officer, Ami Cook, comments in Chief Future Officer. “Most organisations develop systems and technologies as a way of supporting processes, skills development and the way the work gets done,” she says. “But in many businesses, the way technology is approached doesn’t tackle the more intangible aspects of organisational culture. These include psychology, relationships and social norms; the unwritten group rules that…

Read More